Privacy Policy

Last updated: October 2025

1. Who We Are

Scrapacarscotland.com Limited trading as Headlights Direct

Registered Address: Strathore Road, Thornton, Fife, KY1 4DF

Email: sales@headlights-direct.co.uk

Telephone: 0330 123 0112

Headlights Direct is the data controller responsible for your personal information.

2. Information We Collect

We collect personal information from you when you:

– Place an order through our website

– Contact us through forms or by email/phone

– Interact with our website through analytics or advertising

The types of information we collect may include:

– Name, billing address, delivery address, and contact details (email and phone number)

– Order details and payment information (processed securely through our payment provider)

– Technical and usage data, including IP address, browser type, and website interaction, collected

via Google Analytics, Google Ads, and Meta Ads.

3. How We Use Your Information

We use your personal data to:

– Process and fulfil your orders

– Communicate with you about your purchase or enquiry

– Manage payments and detect fraudulent activity

– Deliver your order via our courier partners

– Improve our website and customer experience through analytics and advertising insights

We do not send marketing emails or newsletters. You will only be contacted about your order or

enquiry.

4. Sharing Your Information

We only share your personal data when necessary to provide our services. This includes sharing:

– Your name and address with couriers (e.g. Royal Mail, DPD, Parcelforce) for delivery

– Your payment details with our secure payment processor

– Limited website usage data with Google and Meta for analytics and advertising performance

We never sell or rent your personal data to third parties.

5. Data Retention

We retain your personal data for up to 6 years to comply with legal, tax, and accounting

requirements. After this period, your data is securely deleted or anonymised.

6. Cookies and Analytics

Our website uses cookies and similar technologies to improve functionality and performance.

We use Google Analytics, Google Ads, and Meta Ads to collect anonymous data about website

use, helping us understand how visitors interact with our site and improve our advertising.

You can manage or delete cookies through your browser settings at any time.

7. Data Security

We take appropriate technical and organisational measures to protect your information against

unauthorised access, alteration, disclosure, or destruction.

All payment details are processed securely through our website’s encrypted checkout system.

8. Your Rights

Under UK GDPR, you have the right to:

– Access the personal data we hold about you

– Request correction of inaccurate data

– Request deletion of your data where legally permitted

– Object to or restrict certain types of processing

To make a request, please contact us at sales@headlights-direct.co.uk. We will respond within 30

days.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal

obligations. The most recent version will always be available on our website, with the “Last

updated” date shown above.

© 2025 Headlights Direct. All rights reserved.